A. Vision and Mission Statements for Investors

Vision: Invest with knowledge & safety.

Mission: Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.

B. Details of Business Transacted by the Research Analyst

  • To publish research reports based on the research activities of the RA.
  • To provide an independent unbiased view on securities.
  • To offer unbiased recommendations, disclosing financial interests in recommended securities.
  • To provide research recommendations based on the analysis of publicly available information and known observations.
  • To conduct audits annually.

C. Details of Services Provided to Investors (No Indicative Timelines)

  • Onboarding of Clients
  • Disclosure to Clients
  • To distribute research reports and recommendations to clients without discrimination.
  • To maintain confidentiality regarding the publication of the research report until made available in the public domain.

D. Grievance Redressal Mechanism

In case of any grievance/complaint, an investor should approach the concerned research analyst and ensure that the grievance is resolved within 30 days.

If the investor’s complaint is not redressed satisfactorily, they may lodge a complaint with SEBI on the SEBI’s SCORES portal, a centralized web-based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.

For physical complaints, investors may send their complaints to:

Office of Investor Assistance and Education

Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 051.

E. Expectations from Investors (Responsibilities)

Do’s

  • Always deal with SEBI registered Research Analyst.
  • Ensure that the Research Analyst has a valid registration certificate.
  • Check for SEBI registration number.
  • Please refer to the list of all SEBI registered Research Analysts available on the SEBI website: SEBI Registered Analysts.
  • Pay attention to disclosures made in the research reports before investing.
  • Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
  • Before buying securities or applying in public offers, check for the research recommendations provided by your Research Analyst.
  • Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
  • Inform SEBI about Research Analysts offering assured or guaranteed returns.

Don’ts

  • Do not provide funds for investment to the Research Analyst.
  • Don’t fall prey to luring advertisements or market rumours.
  • Do not get attracted to limited period discounts or other incentives, gifts, etc. offered by Research Analysts.
  • Do not share login credentials and passwords of your trading and demat accounts with the Research Analyst.

Data for the Month Ending - November 2024

Sr. No. Received From Pending at the end of Last Month Received Resolved* Total Pending# Pending complaints > 3 months Average Resolution time^ (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources 0 0 0 0 0 0
4 Total 0 0 0 0 0 0

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of Monthly Disposal of Complaints

Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 July 2024 0 0 0 0
2 August 2024 0 0 0 0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of Annual Disposal of Complaints

Sr. No. Year Carried forward from previous year Received Resolved* Pending#
1 2024 0 0 0 0

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.